Contact Us

Please note that we are not a crisis charity and our opening hours are 9am – 5pm, Monday – Friday (excluding bank holidays).  If you need urgent/emergency physical or mental health support please call 999. For mental health support you can also call the Samaritans on 116 123. 

To speak to someone, please call our freephone helpline on 0800 055 4361  during our opening hours: Monday – Friday 9am- 5pm (excluding bank holidays). Our trained support team is ready to help. 

If you’d like us to contact you back, please complete our Support Service Contact Form below. This ensures we have all the information needed to provide the most accurate and tailored support and we aim to respond within 24 hours (unless submitted before or during a weekend).

You can choose your preferred way for us to respond—whether by phone, email, or WhatsApp—when filling out the form.